Think TQ

I’m looking for a new challenge…

Mike Yarworth CSM

Mike is a highly experienced and senior Programme Office Manager who is able to lead the creation and development of a formal programme office to the point of it becoming the nerve centre for all critical programme and portfolio functions.

He takes responsibility for professionalising the organisation and delivery of business and IT programmes including:

• Business case creation & benefits realisation; programme governance;

• QA; programme/project planning;

• Risks and issues management, prioritisation and remediation; RAID tracking

• Programme communication

He drives the adoption of best practice project management methodologies and; defines and introduces robust standards & procedures for reporting, planning and change control.

Confident in a large portfolio of complex programmes and achieves this with sophisticated social and communication skills. He is also comfortable in managing upwards into a demanding stakeholder and sponsor community as well as downstream in to the delivery teams, able to focus on priorities and removing roadblocks.

He can also act as a co-ordination point for the programme leadership team. Mike's PMO expertise has been acquired across various blue chip organisations across several major industries in an IT/ Business and operational context including UK, European and Global organisations.

Industries: insurance, banking, finance, telecoms, central& local government, and travel.

Leadership style: Operational; adding stability to an organisation or a team in the midst of significant change.

Methodologies: Prince 2, PMI (PMBOK), Agile(CSM), bespoke

Other skills: development of bespoke applications, tools, process controls & models where required to support decision making.

Employment History

British Telecommunications PMCO Manager (June 2007 - To date)

BT Design – Enterprise Management Platform: responsible for providing the IT infrastructure services to the core BT functions (HR, Fleet, Property, Finance and Security) to assist the core functions in their IT strategy to enhance capability and productivity in line with corporate goals of reducing the number of IT systems used. Internal budget spend of £50m spread over 5 portfolios of activity with 20-50 concurrent projects and programmes per quarter. 10+ Senior Business stakeholders. On and Off shore Development teams. 3^rd Party Vendor Management.

 Accountable for defining business and IT process improvements in the areas of RFT & CT

 Establish core Governance & Procedures, develop core PMO capability

 Senior Stakeholder Management

 Line Management of PMO staff (appraisals/training)

 Develop Business Engagement capability within PMCO

 Deploying best practices and improvements to project management practices

 Risk, Audit, Control, and Day to day PMCO practices for running of EMP portfolio functions;

 Performance Reporting, Finance, and Resource Management

 Implement major contract management call off controls and reporting

 Oversee contractor/agency displacement of PMCO team with regular BT resources

 develop and introduce new agile end to end project delivery framework across department and obtain buy in form all other delivery partner organisations (including 3rd Parties)

 Replace existing 70+ Page delivery framework document with single page diagram.

 Change project lifecycle from 'process' to 'goal orientated' approach improving overall project delivery.

 £250k per annum saving in PMCO operational costs with no impact to capability or service level

 Support portfolio prioritisation process and developed resource forecasting tools

 Implement and roll out of SharePoint based work-stack monitoring tool – achieving Single Point of Truth

 Implement of InfoPath web form for front door request registration onto SharePoint

 Train other members of staff in the use of InfoPath to develop their own forms for on/off boarding of sub-contract resources to projects

Capstone Mortgage Services (Lehman Brothers - Mortgage Capital Division)
Programme Office Manager (July 2006 – May 2007)

Business Transformation: Portfolio of Projects and Programmes – operational model and major infrastructure changes

 Establish core Governance & Procedures – Project Lifecycle, Controls, MI, etc

 Line Management of PMO staff (appraisals)

 Supply controls for Strategic Change Board

 Establish PMO core functions – Reporting, RAIDs, Financial controls, resource forecasting tools

 Establish and Enable portfolio prioritisation process

 Develop Business Continuity plan for team

 Lead Business Transformation 2007 Budgeting exercise

 Coach PMs from other business areas

 Representation of Business Transformation Director at IT Change Advisory Board

London Borough of Barnet – Programme Manager (PSCIP) (February 2006 - June 2006)

Responsibilities:

 £220m Local Government Capital Investment programme

 Introduce Prince II Project/Programme controls

 Produce Business Plans reports and other documents for the Programme board

 Programme Planning

 Freedom of Information Act considerations

 Publicly sensitive and Confidential information management

 Establis regular Programme Board, Team and Core Team meetings

 Improve correspondence logging and tracking process for general correspondence as well as FOI requests.

 Support Programme Director and Business Change Manager in acclimatising to Prince II controls & processes

 Reorganise Programme network file structure

 Introduce formal sign off and version management of key documents

 Organise Prince II ½ day orientation for senior managers with external client

Time off at home (November 2005 - January 2006)

During this time I took time out to be with my family and support my wife during her last eight weeks of her second pregnancy. Our second son was born 19^th January 2006. We also moved house at the beginning of February.

Expotel Project Management Consultant (October 2005)

Responsibilities:

 ITT Tender response required for £50m+ Government contract

 Sensitive and Confidential information management

 Produce Implementation Plan to support ITT bid

 Identify areas for internal improvement

 Draft processes and approach to implementing Project Management

 Train Implementation Managers in the project management of their implementations.

 Introduce positive control points into the implementation process.

 Notified In February 2006 of Successful Bid awarded to Expotel

 follow-up work on how to present the benefits of a Project Management approach to Implementations

• Provided additional support in second ITT tender to another Government Department (£35m) during September 2006.
  

Redemption Academy (School) Project Manager (Voluntary) (July 2005 - Sept 2005)

Responsibilities:

 Multiple legislation to comply with

 90%+ Part time Volunteer staff

 Stabilise the level of change

 Manage and co-ordinate volunteer workforce.

 Capture remaining tasks to complete project and organise into logical and skill based sets

• Initiate liaison with regulatory bodies to improve compliance with legislation
  
• Handover to management prior to subsequent engagement with Expotel (above)
  

COLT Telecommunications Project Manager (September 2004 - June 2005)

Responsibilities:

 Pan-European Data Centre Service Provision Division of COLT with 400+Staff

 Minimal centralised Project/Programme Office support function

 High levels of change

 Small but critical project team

 Sensitive and Confidential information management

 Limited ITIL acceptance

 Project manage Systems Operations Department from its current business model into its new one

 Re-define scope and Close project with successful delivery of new scope before 31/12/04

 Liaise with all tier 1 management regarding resource deployment and headcount budgets

 Co-ordination of integrated Remedy/CMDB/Marimba solution consideration.

 Establish ITIL based business unit for Systems Operation new model

 Stabilised levels of change to developing operational model.

 Re-focus project on delivery rather than definition.

 Augmentation of existing resource allocation tool set to support headcount budget analysis.

 Set up of 'war room' to help focus project members on delivery and issue resolution

• Outsource investigation and management of outsourced resources
  
• Significant Involvement in promoting BMC BSM solution within organisation (CMDB/REMEDY/Marimba)
  

Company Position Dates

M Y Estates Property Investor November 2003 – September 2004

Department of Health PMO Controls/Support Manager March 2003 – November 2003

M Y Estates Property Investor November 2002 – February 2003

NatWest Group / RBSG PMO Controls Manager August 2001 – October 2002

Prudential Financial Services PMO Information Manager February 2001 – June 2001

Norwich Union PMO Consultant November 2000 – February 2001

Thomas Cook Plc Programme Office Manager May 2000 – October 2000

Norwich Union Project Consultant (9/99-4/00)

Project Manager (7/99-8/99)

Project Office Manager (1/99-6/99)

Project Planner (11/98-1/99) November 1998 – April 2000

British Telecom Planning Co-ordinator February 1998 – October 1998

CSC– Anglia Water Project Planning Co-ordinator November 1997 – February 1998

NHS Executive Information Officer April 1997 – October 1997

Chrisma Ministries Conference Co-ordinator May 1996 – April 1997

EAGLE STAR Planning Co-ordinator (006) December 1995 – May 1996

Planning Analyst (006) September 1994 –September 1995

Operations Assistant (006) January 1994 –September 1994

Planning & Control Analyst (005) June 1993 –January 1994

Administrator (005) July 1991 –June 1993

Processing Clerk (003) July 1990 –July 1991

Department of Employment Administration Officer (AO) June 1988 –July 1990

Administration Assistant (AA) March 1987 –June 1988

Education

QUALIFICATIONS

A Levels : Mathematics, Physics.

AO Levels : Mathematics.

O Levels : English, Mathematics, Physics, Chemistry (x2), Computer Studies.

SCHOOLING

Archway School (Stroud, Gloucestershire) 1982 - 1986

Corn Gastons School (Malmesbury, Wiltshire) 1981 - 1982

Filands School (Malmesbury, Wiltshire) 1979 - 1981

Training & Experience

TRAINING COURSES ATTENDED

Certified Scrum Master

ISEB PPSO Foundation

MS Portfolio Server 2006 overview

MS Project Server 2003 overview

SAGE Line50 (All courses inc. report designer & payroll)

Property Matters

PMP Certification Training(PMBOK)

APPLICATION EXPERIENCE

Application Experience

Microsoft Office Professional 4.2 -> 2007 premium 15+ Yrs

Word v1.1a->2007; Project v3.0a-> 2007 Professional; Access v1.1-> 2007;

Excel v4.0-> 2007; PowerPoint v3.0-> 2007 15+ Yrs

Microsoft Visio 2000 ->2007 7 Yrs

Microsoft Project Server 2007 1Yr

Microsoft Portfolio Server 2007 3Mts

Microsoft OneNote 2003-2007 3 Yrs

Microsoft Infopath 2007 1 Yr

Microsoft Publisher 2003-2007 2 Yrs

Microsoft SharePoint 2007 1 Yr

Microsoft Visual Studio 6.0 – 2005 2 Yrs

ABTI/NIKU PMW v1.0->5.0 8 Yrs

CA Clarity 1½ Yrs

Business Engine (BEN) 3 Mts

Microsoft FrontPage 98-> 2003 4 Yrs

Lotus Notes 4.5 3 Yrs

Sage Line 50 Financial Controller v9 -> 2009 3 Yrs

Microsoft Windows server & Small Business server 4 Yrs

BMC – Remedy 5.1 3 Mts

Borland Team Focus; Star Team; Tempo 3Mts

Mindjet MindManger Pro 6-8 9Mts

A little knowledge

Having just found that MSWord 2007 can publish straight to Blogger I thought I'd give it a try. Simple!

Too simple - it has made a reasonable job of formatting the text but I thought I'd be uploading a file note the text content. Oh well. My consolation is that it gets my CV 'out there' I suppose.

Happy blogging!

First Post

This is my first ever venture into the world of blogging. Here's to having a great experience.